Standard Delivery/Handling Charges
- Up to $20.00 $5.95
- $20.01 to $50.00 $7.95
- $50.01 to $74.99 $8.95
- $75.00 to $99.00 $9.95
- Over $99.00 *FREE SHIPPING
Expedited Shipping Delivery
For a flat rate of $29.95 we can arrange for rush delivery by FedEx or USPS to most destinations. (If we receive your order by 12pm PST you will receive your purchase within 2-3 business days.) Note: Business Days are Monday through Friday. Expedited service is not available for some oversize items, for items shipped from the manufacturer or for items shipped outside the contiguous 48 states, or APO addresses.
Delivery Surcharges ($)
Because some toys, furniture and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge which is applied during checkout; this charge is in addition to regular delivery charges, which are listed under Freight Fee in the Info & Tips box.
Most purchases are shipped from our Virginia warehouse by FedEx or USPS delivery service and will usually arrive within 7 to 10 business days of receipt of the order. Business days are Monday through Friday, excluding Holidays. It is important to us that you receive your order as quickly and inexpensively as possible. Depending on your location and your order we will pick the carrier that will get your package to you as quick as possible. We also try and ship orders the same day as you place them. (Side note: During the December Holiday Season an additional day or two for processing might be needed to ship your order). Hey, we shop online too... checking the front door for the package to arrive day after day is a drag. You will receive tracking information the evening of the day we ship your order. Packages shipped to Alaska and Hawaii will receive an additional surcharge. This may vary per product, when you begin the checkout process, your shipping total will be shown proir to submitting you order.
In the event of a delay, we will notify you by email. Please make sure the email address you provide upon ordering is the best way to contact you. Occasionally our emails end up in Junk Folders or Spam Boxes so to ensure you receive our emails, please add email@example.com to your safe senders list. We don’t spam (we don’t like it either) and opting out of our emails is easy as a single click!
Note: Items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box. Certain heavy or oversize items cannot be shipped outside the contiguous 48 states.
We are happy to ship to our Canadian friends. No reason why the Canadian's shouldn't be hip too, eh? We will do our best to estimate your shipping costs during checkout. Please note, however, on larger orders we may have to add additional shipping costs prior to shipment (we will notify of these costs prior to any shipment). Shipping can range from $24.95 to $34.95 depending on the product (a bodysuit would fall under the lower shipping fee while a crib set will be on the higher end). We also regret that we cannot offer Free Shipping to Canadian orders.
There is a $15.00 charge for address changes on packages that need to be re-routed during delivery due to an incorrect address, which is just the same fee we are charged for correcting the address. Please be sure that you enter the correct shipping address during checkout. Some addresses cannot be changed, additional fee’s will apply when packages are returned to us and resent.
We can ship most of our products internationally for an additional shipping fee. If you would like us to provide a shipping quote, please email us at firstname.lastname@example.org with a list of the product(s) you are interested in and your full shipping address. We will reply within 24 hours Monday through Friday with your shipping quote! While we can give you a quote on the shipping costs, any duties or custom fee’s are decided at your countries border, which we are not able to estimate.
When will my order ship?
After you place your order, we usually ship it out the same day, or 24 hours after the order is placed (Monday through Friday). Most of our larger items (such as furniture and some bedding) are shipped directly from the manufacturers warehouse. These have a 1-5 day processing time until they are shipped. If the lead times are longer for any of our products there will be a lead time posted in the Info & Tips box on each product. Custom orders and some large furniture items will be made by hand, so these leads times are estimates and can occasionally go beyond their estimated shipping date. If this happens, we will contact you via email.
How to I track my package?
As soon as your order ships, your tracking information will be available in your account. Just login and track your package!